Following 33 years happy years in my family home, I decided it was time to move on. After an initial time on the market with a leading county agent, it was obvious I needed a new approach. I met with Matthew of Rohrs and Rowe and we agreed a fresh, new marketing campaign. The promotional material was excellent - this quickly attracted a range of potential buyers which ultimately led to a good sale. The communication between myself and Matthew was excellent from the start and the sales process was very smooth and well managed. Id certainly recommend them to my friends and fellow local business owners.
We have bought and sold many homes and after sitting down and chatting to several agents, Martyn from Rohrs and Rowe was a breath of fresh air. Not only was Martyn understanding and in sync with our needs and desires, he immediately knew the sort of client who may be interested in our property. The process would have been stressful and somewhat impossible for us without Martyn by our side. The key thing is that Martyn did all the viewings, giving continuity both to us and clients. From initial contact, to viewing, to follow up was one person - this we feel is really important. Our home was complex and needed complete understanding in all areas and Martyn immediately took this on. We can’t thanks Martyn enough for his honesty and diplomacy and his never ending patience. The support and contact continued through to completion of sale, dealing with client and buyer and solicitor, we relied on him heavily and we are very grateful. We would whole heartedly be delighted to recommend Rohrs and Rowe, a very different experience and one we would definitely repeat.
We decided to go with Rohrs and Rowe to sell our house and we were not disappointed. So professional and always at the end of the phone to answer any of our queries. They took all the hard work away from us and made the selling of our house very easy. Thank you very much. We will definitely be recommending you to any of our friends who are thinking of selling.
Having had an unsatisfactory experience with a large, leading, national agent, we were more than satisfied when Rohrs and Rowe took over the marketing of our property and in short order found a buyer, which the previous agents had failed to do for over a year. The approach by Matthew was totally professional and the marketing of the house far more focused and positive than our previous experience. We were kept up to speed with developments by Matthew at all times and he played an important part in liaising between the potential buyers and ourselves - bringing about a successful transaction. We wouldn't hesitate to recommend Rohrs and Rowe for their hands-on, professional and personable service.
The sale has some been an emotional journey, but you and the team have been there for us every step of the way. Thank you very much for all your hard work and support in achieving a successful sale for us. We couldn’t be happier.
I have no hesitation in recommending Rohrs and Rowe. It was clear from the outset that we were dealing with an extremely high calibre firm of Estate Agents. Courteous, engaged and always thoroughly professional; every conversation was helpful and added value as we navigated the sale process to successful conclusion. First-class imagery and marketing generated considerable interest and it was clear that Martyn and his team not only understood and appreciated our property but knew how to market it. It was both reassuring and impressive that all viewings were personally undertaken by Martyn and we benefitted from and welcomed the non-intrusive, considerate way viewings were arranged and the constructive, well-considered feedback that followed. I never had any doubt that we would achieve the sale and I commend Rohrs and Rowe to anyone who is seeking a personal, highly professional and superior service.
I found Rohrs and Rowe to be very professional at all times. Jason was brilliant at keeping me informed and nothing was too much trouble. Due to the situation with covid everything took longer but I was particularly impressed the way he kept on top of the solicitors and kept chasing up the purchaser for exchange and completion!
We very much appreciated your efficiency and organisation in respect of our recent purchase in St. Mabyn. The circumstances were not initially straightforward, and you dealt with a potentially difficult situation with tact and sympathy. Once the situation resolved we appreciated being informed of the property’s renewed availability, and the prompt and effective way you dealt with a barrage of queries to expedite the sale, including chasing further up the chain than our own agent - leaving us in a wonderful home with which we could not be more delighted.
We selected Martyn to sell Polmear Farm because he offered not only excellent market knowledge and experience but also a straightforward and very client focussed approach that majored on brilliant communication at every step of the selling process. Nothing was too much trouble for Martyn or his amazing team, and whatever was promised was delivered. For us this was a very refreshing and much more professional approach than we had hitherto come across and allied to excellent photography Martyn was able to encapsulate and convey to prospective buyers the very essence of our property. Martyn also accompanied potential buyers on their viewings so had an instant grasp of their comments and feedback. We would without a moments hesitation recommend Rohrs and Rowe to any prospective buyer or seller, without doubt this was our best ever estate agent experience.
Rohrs and Rowe were excellent when it came to selling our house. The service that they provided was very professional and personal - we were particularly delighted with the photography and sales brochure, the house couldn’t have looked better! Matthew’s communication was excellent, our house sold quickly and the sale was uncomplicated and timely. We would definitely recommend Rohrs and Rowe.
We have just purchased and moved into Penmadown and found Matthew, Helen and Jason delightful to deal with. Moving is stressful at the best of times, but a pandemic combined with moving a 90 year old in with us meant a lot of thought was required! As well as dealing with many questions about the property Matthew and Helen have been kind enough to give us names of GP’s, suppliers of logs etc. All of our queries were answered promptly and the service was professional at all times. We will definitely be using Rohrs and Rowe in future should we wish to sell or buy. A massive thank you, we can't believe our luck living here, its so beautiful!
We met with Martyn after reading an article in Cornwall Life about Rohrs & Rowe. From the first meeting we knew Martyn was the right person to sell our house and that we were in safe , professional hands. We were impressed by his knowledge of the market, professionalism and calm reassuring manner. The photographs and internal video tour of our house were of a very high standard, particularly important during this pandemic. We cannot praise Martyn and his team enough for helping us through our sale and keeping us fully informed at all times. The service Rohrs & Rowe offer is truly first class.
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